Knowledge Management

We live in the knowledge society. Any company wanting to progress, or simply to survive, must place Knowledge Management high in the priority list. 

It is a very complex issue, at the crossroads of Change Management, Human Resources and Information Management. 


What is Knowledge Management ?

Knowledge management is the process of finding, selecting and organising the 'intellectual capital' of a company—whether that is files in a database, or the information lodged in each employee’s brain—and then presenting that knowledge in a way that helps employees understand and act on that information.

There are real business reasons—like increased productivity, worker collaboration and shorter product development cycles—to keep track of who knows what.

Our approach: 

  • mapping the business processes with the knowledge flows (current and targets)
  • understand the current knowledge and know-how deployement
  • implement a competence management system (either as a step forward, or as a starting point, depending on the situation)

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